What feature of NetSuite allows users to manage relationships with customers?

The feature of NetSuite that allows users to manage relationships with customers is Customer Relationship Management (CRM). This module is specifically designed to enhance the understanding and management of customer interactions. It provides a comprehensive set of tools that enable businesses to track customer information, manage sales pipelines, handle customer service issues, and maintain communication records. By utilizing CRM features, organizations can improve customer satisfaction, foster loyalty, and ultimately drive sales growth.

The other options focus on different aspects of business operations: Financial Management pertains to budgeting, accounting, and financial reporting; Human Resources deals with employee management and payroll; and Supply Chain Management is centered on logistics and the movement of goods. While these areas are important for a business, they do not primarily address customer relationship management like the CRM module does.