What is the recommended method for returning to the Customer record after mistakenly closing it?

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Returning to the Customer record after closing it can effectively be done by utilizing the Recent Records feature. This method provides a quick way to access any broadly viewed records, including those that were recently opened and closed. When you inadvertently close a record, it typically remains in the Recent Records list for easy retrieval.

This is particularly advantageous because it allows users to quickly navigate back to their workflow without having to go through multiple steps. Using Recent Records demonstrates a focus on efficiency, targeting the specific records that are most relevant in the immediate user experience.

While other methods such as Shortcuts, Global Search, or accessing the Customers Menu Option may also lead to retrieving Customer records, they do not directly provide the same immediacy and convenience that Recent Records offers. Shortcuts typically require pre-set configurations, Global Search can involve additional typing and possible navigation through search results, and the Customers Menu Option would require additional steps to locate the specific record. Hence, Recent Records is the most efficient method in this context.

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