What should users do if they forget their password?

When users forget their password, the correct avenue is to utilize the 'reset password' security questions. This process typically involves answering pre-set security questions that the user established when they set up their account. Successfully answering these questions allows users to verify their identity and gain access to reset their password without needing external assistance.

This method is efficient because it provides users the ability to regain access independently and securely, ensuring that password management remains in the hands of the user. It also upholds security protocols, as only the individual who can correctly answer their security questions can reset their password.

The other options involve either relying on external support, which can lead to delays or a lack of immediate access, or methods that are less secure, such as recreating passwords via email. Using security questions designated for password recovery is a direct and secure response for users in this situation.